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Product Details

Friendly Tips:

1. For any problem, please CONTACT us At Frist. we will help you and will not let you bear any loss. thanks
2.ThePet food should preferably be dry food with a diameter of 4-18 mm.
3.The Pet Feeder have 2 types: Button Version & WiFI Version,  Please Check Carefully Before you buy it which type you want. thanks
4. Mobile phone should connect with 2.4G wifi. If your wifi is 5G wifi, please set it to 2.4G wifi.
5. It is a normal working state on the Battery mode. The feeder’s screen will automatically turn off if no operation in the 60s, which is entered power saving mode. But it still works by the feeding plan you set.  If you need the Screen to light up, just need to press and hold the “Lock” button for 3s to unlock the screen. pls kindly noted. thanks
 
ROJECO 4L Automatic Pet Feeder Cat Food Dispenser Accessories Remote Control Smart WiFi Auto Feeder for Cats Dogs
Can you imagine a home with pets and no one at home? Pets will hungry, or rummage through items. However, with our 4L automatic pat feeder, you don’t need to worry about these things happening to your pets. It will take good care of your pet and develop a healthy diet and good eating habits for your pets.
 
Our 4L auto cat feeder, which can feed your pet for about 2-3 weeks, suitable for small to medium sized pets. No longer have to worry about early morning, working overtime, traveling and working without feeding.
WiFi Version:  can set 10 meals per day, up to 60 portions per meal, 6±2g per portion.
Button Version: can set 6 meals per day, up to 60 portions per meal, 6±2g per portion.
 
Just set the number of meals and the portions, the feeder can automatically feed your pet, no need to get up early, even when travelling, shopping and working.
In order to prolong the life of the feeder and prevent the food from being stuck in the feeder, the food should preferably be dry food with a diameter of 4-18mm.
 
Feature:
WiFI / Button Version
App Easy to Use
Freshness in Every Bite
Detachable design for Clean
Dual Power Supply (Battery is Not included)
 
Product Name:ROJECO Automatic Pet Feeder
Model: PTM-001(wifi) , PTM-003(button)
Color: White
Size: 335*330*177MM
Capacity: 4L
Weight: 1310g
Material: ABS/SUS 304/PC
Input Parameters: 5VDC/1A
Connection Mode: WIFI/Button
Battery Requirement: 4 * AA Batteries (Not Included)
 
Attention Please:
1,It is not recommended for pets less than three months old.
2,It is recommended to use indoors, do not directly expose to sunlight and keep away from fire source
3,Please use the original power adapter to avoid the device damage or failure to work
4,It is strictly forbidden to soak in water
5,To prevent pets from falling over the feeder, it is recommended to place it in the corner or against the wall.
6,Children should use under the guidance of adults
7,Do not soak the desiccant in water.if damaged,do not continue to use it.
8,If you move or stop using the product,please unplug the power cable and remove the bottom battery.
9,Except for the maintenance personnel,do not disassemble and repair the product to avoid accidental injury.

Installation Instructions:
1.Add Food
2.Press the lid button to open and add food
3.Add Desiccant
4.Take off the lid and open the desiccant box, place the desiccant then close it
5.Install the Food Bowl
6.Place the bowl on ground and main body stuck down, as the picture shows
7.Power-On: Connect charging cable to power supply and type-C charging port at the bottom of feeder
9.Add Pet dry food and put the lid(Suitable for 4-12mm (0.16-0.47in) diameter dry food)
 
How to Connect the APP:
1.Download the APP “ROJECO” from APP store or Android APP Market
2.Then ” +Add Device” On the the home page, please connect the device with the reminder
3.Note: Please make sure the bluetooth is turn on when connecting to the network for the first time.
4.Scan the code to download the “ROJECO” APP
 
How to schedule feeding plan by APP:
Set the feeding plan in the APP after connected, it could automatically fed as schedule, also can receive feeding records everytime.
 
How to Manual Feeding:
Double click the manual feeding button then give one portion of the food(about 5g) each time.
(It also can be controlled by APP)
 
How to Reset Wifi Connection:
Hold the feeding button for 5 Seconds,  the wifi/bluetooth indicator flash quickly then reset succeeds.
 
Indicator Description:
Green light slowly flashes: Waiting for connection
Green Light stays on: Connected
Red Light slowly flashes: Lack of food
Red light quickly flashes: Feeder is stuck
Red light off: Enough food
 
Questions & Answers
Question1: Why network connecting is not successful?
Answer: 1.Confirm whether it is tourist mode, please register for the APP account on first using.
2. Make sure that the network password is entered correctly.
3. Please make sure to use 2.4G WiFi network, this product does not support 5G WiFi.
4. Please make sure that the WiFi working on good condition, it is recommended that the distance is not more than 20 meters to avoid poor network connecting.
 
Question2: Why the device cannot be searched?
Answer: If there is no distribution network for a long time after booting, it is possible to search for the device when the network is distributed again, please press the feeding button for 6S, and then add the device to search for the device.
 
Question3: Why no food dispensed?
Answer: 1.Please check whether remaining food is sufficient.
2.Please make sure that pet food is dry food, this product only supports dry food used.
3.This product can be added to no more than 20% lyophilized food and its size must be less than 12 mm.
4.Please confirm whether the feeding channel is full, it will reduce the number of feeding portions.
5.If feeder is stuck, please clean it up and go on using after ensuring the problem solved.
 
Question4: Why does not work after power supplied?
Answer: 1.Please check whether the plug is correctly connected to the power supply,
2.Whether the machine is connected by type C charging port without problem.
3.Whether the power indicator light is on normally

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of storage rush (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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ROJECO Automatic Cat Feeder Pet Smart Cat Food Kibble Dispenser Remote Control WiFi Button Auto Feeder For Cats Dog Accessories

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